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changelog.txt
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clone.php
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edit.php
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edit.xml
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extend.php
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fileindex.php
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hesk.sql
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hesk.zip
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hesk_settings.inc.php
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images
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import.php
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info.xml
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install.js
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install.php
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install.xml
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languages
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md5
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notes.txt
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php53
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php56
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php71
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php81
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php82
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update_pass.php
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upgrade.php
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upgrade.xml
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Editing: changelog.txt
Changes in 3.6.4 - 17th August 2025 - fix: a public article in a private sub-category appears on the knowledgebase.php page - fix: possible incorrect count of valid MFA backup codes shown in admin panel - fix: PHP 8.4 deprecates implicitly nullable types (MFA module) - fix: don't pass a null value to setcookie() Changes in 3.6.3 - 15th July 2025 - fix: knowledgebase rating not working anymore Changes in 3.6.2 - 13th July 2025 - fix: datepicker in admin panel not working correctly on mobile devices - fix: permission combinations trigger a wrong ticket count in the ticket list - fix: ignore emails from email addresses registered in Hesk settings to prevent loops - fix: the "Submit as" button is not working when "Time worked" is turned off - fix: script execution time limit calculation ignored by a fixed value - fix: hide the "Add a reply" link for staff with no reply permission - fix: cannot lock tickets with "Can resolve tickets" but without "Edit ticket replies" permission - fix: linked anonymized tickets now displayed, remove links when anonymizing - fix: don't redirect staff to the submitted ticket it if no permission to view it - fix: wrong ticket count for users with limited permissions on manage status and priority pages - minor UI changes Changes in 3.6.1 - 21st June 2025 - fix: cannot translate "Unlink" button text - fix: hard-coded database table prefix in Manage customers - fix: SQL error when adding a note to a ticket assigned to someone else with no collaborators - fix: remove collaborators from tickets when their category access is revoked - fix: linking tickets not working with some custom date formats - fix: cannot create multiple customers with no email in admin panel - minor UI changes Changes in 3.6.0 - 11th June 2025 - [CLOUD ONLY] Recurring tickets: automatically create predefined tickets - multiple staff on a ticket; tickets can now have one owner and multiple collaborators - linked tickets; you can link several tickets together to easier track tickets related to the same issue - create custom ticket priorities, manage built-in priorities - file attachments can be added directly to emails instead of linked to - you can now select the desired IMAP mailbox when fetching emails using IMAP - auto-install additional language packs if the server permissions allow it - improved ADA Compliance, thanks to Sam Shelby of AlumniOnline Web Services LLC (www) - allow MFA Authenticator App registration with cURL disabled (manual code entry) - MFA can now be forced for help desk staff and/or customers - remind users that XML is required for Rich text (HTML) ticket replies - staff that cannot manage categories can now at least view them - choose what to do with tickets when deleting a customer - simplified favicon to a single favicon.ico file - fix: disable ticket submission when files are being uploaded - fix: bulk delete customer registrations not working correctly - fix: detect Nginx HTTP_X_FORWARDED_PROTO https - fix: missing include in public-side fatal error messages - fix: spaces in custom drop-down values prevent correct value select - fix: customer email address matching should be case-insensitive when piping - fix: public KB articles and categories within a private parent category should be private - fix: cached SQL queries could cause different results order between pages - fix: u_name and u_email not cleared when anonymizing tickets - fix: Javascript error when "Time worked" is disabled - updated TinyMCE to 7.9.1 Changes in 3.5.3 - 8th March 2025 - fix: improper customer handling when emails are not required - fix: time worked not updated when submitting notes in a special case - fix: passing null instead of a string to some functions is depreciated - updated TinyMCE to 7.7.1 for better mobile performance
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